Official Documents

WG87 Privacy Policy – Malaysia Player Data Protection

WG87 takes every member's privacy seriously. This document clearly sets out what data we collect, how it is used, who can access it, and the full rights you hold as the owner of that data.

Updated: 1 January 2026

WG87's Privacy Commitment

Six core principles that underpin how WG87 handles your personal data

Bank-Level Security

256-bit SSL encryption protects every transaction and communication between your device and WG87's servers — the same standard used by Maybank, CIMB, and Malaysia's leading banking institutions.

No Data Sales

WG87 has never sold and will never sell members' personal data to any third party for marketing, advertising, or any other commercial purpose without your explicit consent.

Minimal Data Collection

WG87 only collects data that is genuinely necessary to provide its services — no excess data is gathered simply because it might come in handy one day.

You're in Control

As a WG87 member, you have the right to access, correct, download and request deletion of your personal data at any time through our support channels.

Full Transparency

WG87's Privacy Policy is written in plain language — not legal jargon designed to confuse. You have every right to know exactly what happens to your data.

International Standards Compliance

WG87 complies with relevant international data protection standards — including requirements related to the processing of financial data and identity information of online platform users.

Important Note: This Privacy Policy explains how WG87 collects, uses, stores and protects your personal data as a platform member. Please read this document carefully. If you have any questions, contact us at support@wg87.biz.

1

Introduction to WG87's Privacy Policy

This Privacy Policy ("Policy") describes WG87's data protection practices with respect to the collection, use, disclosure, and storage of personal information provided by users of the WG87 platform accessible at wg87.biz.

WG87 operates as an online betting and casino platform serving players in Malaysia. In the course of our operations, we collect the personal data necessary to allow you to register an account, make deposits using local Malaysian e-wallets, engage in betting and gaming activities, and receive customer support.

We are committed to handling your personal data responsibly, transparently, and in accordance with the highest applicable standards. Your privacy is not merely a legal obligation to WG87 — it is a core value that reflects our respect for the trust you place in us.

Policy Acceptance: By registering a WG87 account or continuing to use our platform after any update to this Policy, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to request deletion of your account and data.

2

Personal Data WG87 Collects

WG87 collects your personal data through several means — directly when you register or complete a form, automatically as you use the platform, and sometimes from third-party service providers we use to process payments.

Data Category Example Information How It's Collected Required?
Identity Full name, date of birth, identification card number Account registration Yes
Contact Email address, Malaysian phone number Account registration Yes
Financial Payment methods (TnG, GrabPay, FPX, etc.), transaction history in MYR Deposit/withdrawal transactions Yes
Technical IP address, device type, web browser, operating system Automatically during use Automatic
Platform Activity Betting history, games played, session duration Automatically during use Automatic
Communications Live chat conversations, support emails, feedback Support interactions Where applicable
Location Data

WG87 may collect general location information based on your IP address for security and compliance purposes — for example, to detect login attempts from unusual locations. We do not collect GPS coordinates or precise location data from your device.

Live Casino Game Data

During live casino sessions on WG87 — such as baccarat and roulette — session recordings may be retained for dispute resolution, auditing, and game fairness assurance purposes. These recordings are stored in a secure environment and are accessible only to authorised personnel.

3

How WG87 Uses Your Data

Personal data collected by WG87 is used exclusively for purposes related to the provision of our platform services and legitimate operations. The following are the primary uses of your data:

  • Account management — Creating, verifying and securely maintaining your WG87 account
  • Transaction processing — Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX / Maybank2u and CIMB Clicks, and processing your withdrawals in MYR
  • Service delivery — Gives you access to all Live Casino games, Sports Betting, slots and e-sports available on WG87
  • Account Security — Detecting and preventing fraud, unauthorised access, and suspicious activity on your account
  • Customer Support — Providing effective assistance when you contact the WG87 support team
  • Legal compliance — Meeting anti-money laundering obligations, age verification, and applicable reporting requirements
  • Platform improvements — Analysing usage patterns in aggregate (without identifying individuals) to improve the WG87 user experience
  • Service communications — Sending important notifications about your account, transactions, and changes to our terms or policies

Regarding Marketing Communications: WG87 may send members information about promotions, bonuses, and special offers via email or in-platform notifications. You can opt out of marketing communications at any time through your account settings or by contacting WG87 support. Opting out will not affect the core services you receive.

4

Sharing Data with Third Parties

WG87 does not sell, rent, or disclose your personal data to any third party for their own commercial purposes. Your data may be shared only in the following limited circumstances:

Payment Processors

To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u and CIMB Clicks, the required transaction data is shared with the respective payment providers. Each of these payment processors operates under its own privacy policy and strict industry security standards.

Legal & Regulatory Requirements

WG87 may disclose personal data when required by applicable Malaysian law, a valid court order, or a legitimate request from law enforcement authorities. In such circumstances, WG87 will disclose only the minimum necessary data and will notify you if legally permitted to do so.

WG87 Service Providers

WG87 works with a select group of third-party service providers for specific technical functions — such as server hosting, security monitoring, and platform performance analytics. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.

In all of the data sharing scenarios above, WG87 ensures that recipients are bound by data protection obligations equivalent to or higher than WG87's own standards.

5

WG87 Data Security Measures

WG87 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption — All data transmitted between your device and WG87's servers is encrypted using the latest SSL/TLS standards
  • Data-at-rest encryption — Sensitive data stored in WG87's databases is encrypted using industry-standard algorithms
  • Role-based access control — WG87 staff can only access the data required to carry out their specific role — no one is granted unrestricted access to all data
  • Regular security audits — WG87's systems undergo regular security audits and penetration testing by independent security experts
  • Suspicious activity monitoring — An automated intrusion detection system monitors WG87 platform traffic around the clock to identify potential threats
  • Staff privacy training — All WG87 staff who handle personal data receive regular data protection training

Shared Responsibility: While WG87 implements comprehensive security measures, data security also depends on your own actions. Make sure your WG87 account password is strong and unique, never share your login credentials with anyone, and contact WG87 support immediately if you suspect any unauthorised access to your account.

6

Cookies & Tracking Technologies

The WG87 platform uses cookies and similar tracking technologies to enhance the user experience, maintain the security of login sessions, and understand how the platform is used in aggregate.

Essential Cookies

These cookies are required for the core functions of the WG87 platform — including keeping you logged in, remembering your language settings, and maintaining session security. Without them, the WG87 platform cannot function properly. This cookie type cannot be disabled.

Analytics Cookies

WG87 uses analytics cookies to understand how players use the platform — which pages are visited most frequently, where users encounter difficulties, and how different matches are accessed. This data is collected in aggregate and does not identify individuals. You may opt out of analytics cookies through your browser settings.

Security Cookies

These cookies help WG87 detect suspicious activity such as repeated login attempts from unrecognised devices, abnormal usage patterns, or other indicators of fraud. They form an essential part of your WG87 account protection system.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the WG87 platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

7

Data Retention Period

WG87 retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. Below is a general guide to WG87's data retention periods:

  • Active account data — Retained for the duration your WG87 account is active and for 7 years after account closure for audit and legal compliance purposes
  • Financial transaction records — Retained for a minimum of 7 years in accordance with applicable accounting and anti-money laundering requirements
  • Customer support communication logs — Retained for 3 years after the last interaction for support history reference
  • Session data and technical logs — Typically deleted or anonymised after 90 days unless required for an ongoing security investigation
  • Live Casino Recordings — Retained for 30 days for dispute resolution purposes, then automatically deleted unless a dispute remains unresolved

Once the relevant retention period has expired, WG87 will securely delete or anonymise your data using methods that ensure it cannot be recovered.

8

Your Rights as a Data Subject

As a WG87 member, you have the following rights regarding your personal data. To exercise any of these rights, contact the WG87 support team by email at support@wg87.biz by stating the right you wish to exercise along with your account details for identity verification purposes.

Right of Access

You have the right to request and receive a copy of all personal data WG87 holds about you. WG87 will provide this information within 30 days of your request.

Right to Rectification

If you find that your personal data on WG87 is inaccurate or incomplete, you have the right to request a correction promptly. This includes your name, email address, phone number, and any other information in your profile.

Right to Erasure

You may request that WG87 delete your personal data under certain circumstances — for example, when the data is no longer needed or you withdraw your consent. This right may be subject to certain legal obligations.

Right to Restrict Processing

You can request WG87 to restrict how your data is processed under certain circumstances — such as when you dispute the accuracy of your data or are awaiting the outcome of a dispute.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) so that you can transfer it to another service if you choose.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide any reason. WG87 will cease using your data for that purpose immediately.

9

Financial & Payment Data Protection

The security of your financial data is a top priority at WG87, given that it involves sensitive payment information. The following are the specific measures WG87 takes to protect your financial data:

Malaysian E-Wallet Data

When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow, WG87 does not store your e-wallet account details directly. Transactions are processed through a secure payment gateway, and only the transaction reference is retained in your WG87 records — not your account number or any sensitive e-wallet details.

FPX Banking Data

FPX transactions via Maybank2u and CIMB Clicks are processed directly through your bank's online banking system using the FPX network operated by Payments Network Malaysia (PayNet). WG87 never sees or stores your bank account number — we only receive a payment confirmation notification from the FPX system.

Transaction History in MYR

A complete record of all deposits and withdrawals in MYR is stored in your WG87 account and accessible at any time through the transaction history section. This data is encrypted and secured. WG87 also uses it to comply with applicable financial reporting and anti-money laundering requirements.

WG87 will never ask for your sensitive financial information via email, live chat, or phone. If you receive such a request claiming to be from WG87, please disregard it and report it to support@wg87.biz immediately.

10

Child Protection

The WG87 platform is intended solely for individuals aged 18 and above. WG87 does not knowingly collect personal data from individuals under the age of 18. Should WG87 discover that personal data from a minor has been inadvertently collected, such data will be deleted immediately and the account in question will be closed.

If you are a parent or guardian who believes that a child in your care has registered an account with WG87, please contact us at support@wg87.biz right away. We will act promptly to resolve the issue.

11

Amendments to This Privacy Policy

WG87 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any material changes via in-platform notifications or email at least 7 days before the changes take effect.

The date this Policy was last updated is always shown at the top of this page. WG87 recommends checking this page periodically to stay informed about how we handle your data.

The current version of WG87's Privacy Policy was last updated on 1 January 2026. Your continued use of the WG87 platform after any amendment takes effect constitutes your acceptance of the updated Policy. If you do not agree with the changes, you have the right to close your account and request data deletion.

12

Contact WG87 About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way WG87 handles your personal data, please contact us through the following channels:

  • Privacy Email: support@wg87.biz — Use the subject line "Privacy Inquiry" for priority processing
  • Live Chat: Available 24 hours within the WG87 platform after logging in — for urgent privacy enquiries
  • Response Time: Privacy enquiries are answered within 5 business days; urgent cases within 24 hours
  • Language: Bahasa Malaysia and English are accepted

We are committed to responding to every privacy-related inquiry with seriousness and transparency. Your trust is WG87's most valuable asset — and we will never take our responsibility toward it lightly.

Understanding Privacy at WG87 — A Plain-Language Guide for Malaysian Players

We all know the feeling — the last thing anyone wants is to read through a lengthy privacy document before using a service. Most privacy policies out there are written in such technical language that they seem deliberately designed to go unread. At WG87, we strive to do the opposite.

This section is a plain-language summary of the most important points in the WG87 Privacy Policy — written for everyday readers, not lawyers. Think of it as an "executive summary" that answers the questions WG87 members ask most often about their privacy.

What Data Does WG87 Actually Hold About Me?

To be transparent, WG87 holds several categories of data about you. The most fundamental is your registration information — your name, email, Malaysian phone number, and password stored in encrypted form. Beyond that, there is financial transaction data — a record of all deposits in MYR you have made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and all withdrawals you have received.

In addition, certain technical data is collected automatically when you use the platform — such as your IP address, device type, and web browser. This data is not collected to monitor you personally — it is used for security purposes (to detect suspicious login attempts) and to help us ensure the WG87 platform works properly across different types of devices.

Why Does WG87 Need My Phone Number and Email?

Your Malaysian phone number and email address on WG87 serve two main purposes. First, for account verification and security — if a login attempt is made from a new device, or if a password change occurs, you will be notified through these channels. Second, for customer support — when you contact the WG87 team with an issue, we need to verify your identity before making any changes to your account.

Your phone number is not shared with any marketing company or third party for advertising purposes. If you receive a call or SMS claiming to be from WG87 asking for your account or financial details, it is a scam — contact WG87 via our official email immediately.

Does WG87 Know How Much I've Won or Lost?

Yes — WG87 keeps a record of all your betting and gaming activity on the platform. This is not to judge or evaluate you, but because it serves a critical operational purpose. These records allow us to resolve any disputes over bet outcomes or transactions fairly and accurately. They are also used for WG87's responsible gaming programme — if your activity patterns show signs that you may need support, WG87's system may suggest available management tools.

Information about your gaming activity is not shared with external parties except in the situations described in Section 4 of this Policy — primarily when required by law.

Can I Ask WG87 to Delete All My Data?

You may request deletion of your personal data, but there are important limitations you should understand. WG87's financial data and transaction records must be retained for a set period under applicable Malaysian financial and anti-money laundering laws — typically 7 years. This means that if you close your WG87 account today, your transaction records cannot be deleted immediately, even if they are no longer being used for active purposes.

However, data not subject to legal retention obligations — such as your account profile, communication history, and technical data — can be deleted upon request. To submit a data deletion request, please contact WG87 at support@wg87.biz with "Data Deletion Request" in the subject line of your email.

Is the WG87 Platform Safe on Mobile Devices?

Yes — the 256-bit SSL encryption protecting your data works the same across all devices, including Android and iOS smartphones. This means that when you open the platform WG87 on your phone to bet on weekend Malaysia Super League matches or follow the Malaysia Open badminton, all data transmitted between your phone and WG87's servers is fully encrypted — just like when you use Maybank2u or CIMB Clicks on your phone.

WG87 recommends keeping your phone's operating system up to date and using a secure WiFi connection or your own mobile data when accessing your WG87 account — avoid using public WiFi without additional protection for any activities involving financial transactions.

Summary of WG87's Privacy Commitment

Your data is protected with 256-bit SSL encryption. It is never sold to third parties. It is only collected for stated purposes. You may access, correct or request deletion of your data at any time. For more information, read Terms & Conditions and Responsible Gaming us.

Have a Question About Your Privacy?

FAQ – WG87 Privacy Policy

The most frequently asked questions from members about privacy and data protection at WG87

WG87 does not sell or disclose your personal data to third parties for their own commercial purposes. Your data may be shared only in very limited circumstances: (1) with your chosen payment processor — such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX — to facilitate transactions in MYR; (2) with WG87's technical service providers who are bound by strict confidentiality agreements; and (3) when required by Malaysian law or a valid court order. In all cases, only the minimum necessary data is shared.

You may exercise your right of access by sending a request to support@wg87.biz with the subject line "Data Access Request". Include your WG87 account username and sufficient identity verification details. WG87 will provide a copy of your personal data within 30 days of a valid request. The data will be delivered in a clear, readable format covering all major data categories we hold on you.

No — WG87 does not directly store your e-wallet account details such as your Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow account numbers. Transactions are processed through a secure payment gateway, and WG87 only receives and stores the transaction reference and payment status — not your sensitive e-wallet account information. The same applies to FPX transactions via Maybank2u or CIMB Clicks — WG87 never sees your bank account number.

After your WG87 account is closed, how long your data is kept depends on its type. Financial transaction records are retained for a minimum of 7 years in accordance with applicable financial and anti-money laundering legal requirements — this is a statutory obligation that cannot be waived. General account and profile data is kept for 7 years post-closure for audit purposes. Technical data and session logs are typically anonymised or deleted within 90 days. If you have questions about your specific data, contact support@wg87.biz.

If you suspect your WG87 account has been accessed without authorisation, take the following steps immediately: (1) Contact the WG87 support team via live chat within the platform OR email support@wg87.biz to report the issue — our team can suspend your account while an investigation is carried out; (2) Change your WG87 account password if you are still able to log in; (3) Review your transaction records for any activity you do not recognise and report everything to the WG87 team. The sooner you report it, the better we can protect your account and funds.

Ready to Play with Confidence at WG87?

Register for free today — the WG87 platform is secure, transparent, and built specifically for Malaysian players.

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